![]() "Some of that may have modeled a way of dealing with problems for people that isn't really a healthy, reasonable way to deal with problems." "We've seen lots and lots of example of people losing their cool and having what I would call tantrums in the last year, very publicly," Martin said. "What we know is that entitlement is correlated with anger, meaning the more entitled you are the angrier you get," said Martin, the author of "Why We Get Mad: How to Use Your Anger for Positive Change."Īnother factor behind disruptive behavior could be readily available examples, such as videos online, of others acting out. He said a sense of entitlement is a common thread in displays of anger, however. There isn't one single reason behind the incidents, according to Ryan Martin, a psychology professor at the University of Wisconsin-Green Bay, who has studied anger for about two decades. 7 Alaska Airlines flight from Washington, D.C., to Seattle allegedly pushed a flight attendant when cabin crew walked down the aisle to check whether travelers were wearing face masks, said the FAA, which fined the traveler $15,000. The administration extended it through mid-September.Ī passenger on a Jan. Most of the cases are related to passengers' refusal to wear masks on board, which the Biden administration mandated earlier this year, though airlines have required it since early in the pandemic. ![]() ![]() "Even if it doesn't rise to the level of a physical altercation, just the constant bickering and name-calling and disrespect, that wears away at people," she said. Transportation Security Administration airport screenings recently topped 2 million a day, the highest since before the coronavirus was declared a pandemic in mid-March 2020.īut the issue adds to flight attendants' stress after a year of job insecurity and health concerns from working in a pandemic, said Sara Nelson, a prominent labor leader and international president of the Association of Flight Attendants-CWA, the largest flight attendant union with some 50,000 members across more than a dozen airlines. "It's really coming to the point where we have to defend ourselves."Īirline executives note that the cases are rare considering the number passengers they are carrying. "It's out of control," said Paul Hartshorn, spokesman for the Association of Professional Flight Attendants, which represents American Airlines' more than 20,000 cabin crew members. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Here’s a list of the worst offenders slapped with thousands of dollars of fines for sexually assaulting, punching, kicking, and verbally abusing the crew, interfering with their duties under the influence of alcohol, and refusing to comply with the federal mask mandate.Best Debt Consolidation Loans for Bad Credit More than $1.45 million in civil penalties have been proposed by the FAA till November and the number may be higher still. Since the zero-tolerance policy came into effect in January 2021, the FAA has levied heavy fines (up to $37,000 per violation) on passengers who interfere with the crew on flights and behave abominably. As of December 21, 2021, there have been 5,779 reports of unruly behavior, 4,156 mask-related incidents, and 1,054 investigations. Early in 2021, the FAA made it clear that those who refuse to wear masks or threaten and intimidate the crew will face fines and possibly jail time (the FAA cannot prosecute criminal cases, but they refer the cases to federal prosecutors). However, the Federal Aviation Administration (FAA) is pulling no punches when it comes to disruptive passengers. It has been a distressing year for flight attendants who have faced verbal and physical attacks by violent passengers. ![]() Passengers were fined more than $1.45 million in 2021.
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